How fast will I be paid?

Morning collections are usually paid the same day once checks are complete. Evening collections are paid the next day.

Do I need to package or post my device?

No. We come to you, collect the device, test it on arrival, and handle everything—no packaging, no postage, no hassle.

What devices do you buy?

iPhones, Samsung and other phones, iPads/tablets, Apple Watch, and selected tech. If you’re unsure, just ask.

How do quotes and pricing work?

We give you a quote based on your description. If the condition matches on inspection, that’s what we pay. If anything differs, we explain why before proceeding.

What should I do before collection?

Back up your data, sign out of iCloud/Google, remove passcodes/Activation Lock, and remove SIM/eSIM if you’re keeping your number. We can guide you if needed.

Bank transfer is standard (fast payment). Cash may be available by prior arrangement.

Do you buy damaged or faulty devices?

Yes, we often do. Value depends on the fault and condition. We’ll confirm the price after inspection.

Is there a minimum value or fee?

Yes, our Haverhill service has a minimum collection value of £25. There are no cancellation fees.

Yes, ID is required for items over £250. A driving licence or passport is usually fine.

Do accessories affect the value?

We accept accessories with the device, but this is not guaranteed to affect the value.

Which areas do you cover?

We cover Haverhill, Kedington, Withersfield, Sturmer, Great & Little Wratting, Great & Little Thurlow, Clare, Stoke-by-Clare, Hundon, Balsham, Ashdon, Bartlow, Linton, Great Chesterford, Saffron Walden, Newmarket, and Bury St Edmunds.

CalaCollect Haverhill

Free doorstep collection • Same-day testing & payout • Local team

Sell Your Phone Without Leaving Home.

We’ll collect your phone in person, inspect it, and pay you the same day - no packaging, no postage, no hassle.

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Choose Your Time

Book a morning collection (2+ hours ahead), or an evening collection between 4:30–6 PM.

We Collect In Person

Our driver confirms the model and condition at your door and takes the device away for full testing.

Get Paid

If everything matches, we send your payment the same day. Evening collections are processed by 12PM the next day.

Book a Free Collection

✔ Available in Haverhill and nearby areas

Why Choose CalaCollect?

See how CalaCollect compares to selling on Facebook or using postal trade-in services.

CalaCollect: Same-day payment

Other Online Recyclers: 3–5 day delays

Marketplace: Ghosted or underpaid

CalaCollect: Local team, real people

Other Online Recyclers: Bots or email only

Marketplace: No support at all

CalaCollect: 2-minute online form, we do the rest

Other Online Recyclers: Find packaging, print label, visit post office

Marketplace: Messages, tyre-kickers, no-shows

CalaCollect: Free screen protector in-store, data transfer support

Other Online Recyclers: Nothing included

Marketplace: Zero extras

CalaCollect: We collect it and you're paid same day

Other Online Recyclers: Risk of lost/delayed parcels

Marketplace: Invite strangers to your door

Where We Collect

If you're within 7 miles of our Haverhill store, we'll collect your device in person
and pay you the same day — no packaging, no delays, no hassle.

Book Your Free Collection

We’ll come to your door, collect your device, and handle everything from there — no packaging or postage needed.

You'll receive a confirmation via phone or email shortly after submitting.

CalaCollect FAQ's

How do I get paid?

Payment is made by secure bank transfer as standard. Cash is sometimes available if agreed in advance.

Is there a minimum collection value?

Yes, our Haverhill collection service has a minimum value of £25.

Do I need to provide ID?

Only if the device is worth over £250.

What if my phone is damaged?

We accept damaged devices and will still offer a fair value based on condition.

Can I include accessories?

Yes, you can include cases, chargers or other accessories. These may not always increase the value, but we’re happy to take them.

When will I receive payment?

Morning collections are usually paid the same day. Evening collections are paid the next working day.

What happens if I cancel?

There are no cancellation fees — just let us know if you no longer need the service.

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