Contact Us
hello@calatech.co.uk
01440 840844
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Want to Buy a Device?
Order online and choose "Collect In-Store" or "Delivery" at checkout.
Want to view a device before buying?
Submit a VIEWING REQUEST and we'll have it ready for viewing at our store within 30-minutes.
Once you're happy, you can purchase in-store or online - nice and easy.
(we do not keep devices on-site, so we recommend submitting the viewing request before you arrive).
Selling or Trading In a Device?
Get a price HERE, give us a ring, or just walk-in.
We'll give you a quote in minutes.
Drop it in before 4PM for guaranteed Same-Day Payment - in your account before bedtime.
Need a Phone Repair?
Check out our prices HERE.
No need to book, just walk in during opening hours.
All repairs come with a 12-Month Warranty.
We offer same-day turnaround for most repairs. Just bring it in, and we'll take it from there!
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Delivery & Dispatch
We know how important it is to receive your order quickly, so we ensure every delivery is handled with care and efficiency.
Here’s what to expect from our delivery and dispatch process:
Dispatch Times
• Orders placed before 3 PM are dispatched the same day.
• Orders placed after 3 PM will be dispatched the next business day.
For example, if you place an order after 3 PM on a Friday, it will be shipped the following Monday.
Delivery Times
• Orders over £75 are shipped via Royal Mail Special Delivery (Next Day Service), ensuring they arrive on the next working day. Orders placed on a Friday are usually delivered on the Saturday, but not guaranteed.
• Standard delivery times depend on your chosen shipping option at checkout.
Returns & Exchanges
How to Return or Exchange an Item
We want you to be completely satisfied with your purchase.
If for any reason you would like to return or exchange an item, we're here to help.
- Return Period: You can return your item within 30 days of purchase.
- Condition: The item must be in its original condition, with all packaging and accessories included.
- Process: To initiate a return or exchange, click here to access your account and start a return, or contact our customer service team at support@calatech.co.uk with your name and order number.
- Refunds: Once we receive your returned item, we will process your refund within 2 business days. The refund will be issued to the original payment method.
- Exchanges: If you wish to exchange an item, please specify the product you would like to receive in exchange. We will process the exchange as soon as we receive the returned item.
Note: Please keep your proof of purchase and any shipping receipts.
