Grade detail for this device, plus everything wrapped around it.
Brand New
Sealed, or opened-box and never used.
Pristine
Looks new. Backed for two years.
Excellent
A mark or two you'll never spot in a case.
Good
It's going in a case anyway.
What's wrapped around every device
It's not just the tech. It's everything around it.
Battery Re-Fresh Promise: if your battery drops below 80% within the first six months, we replace it free. Want a fresh battery any time outside a warranty claim? Our Battery Re-Fresh service starts at £60.
Apple MacBook Neo 256GB Indigo
The Apple MacBook Neo in rich Indigo delivers lightweight portability and effortless everyday performance in a vibrant, modern design. Powered by Apple's efficient A18 Pro chip with built-in Apple Intelligence, this 13-inch laptop features a durable recycled aluminium chassis, a colour-coordinated keyboard, and a crisp Liquid Retina display that makes studying, streaming, and daily productivity a breeze.
Storage Options: 256GB, 512GB
Processor: Apple A18 Pro (6-Core CPU, 5-Core GPU)
Memory: 8GB Unified Memory
Display: 13.0" Liquid Retina Display (500 Nits)
Battery: Up to 16 hours video streaming
Release Year: 2026
Staff Verdict:
"The MacBook Neo is a brilliant entry point into the Mac ecosystem, bringing impressive A18 Pro efficiency into an incredibly lightweight design. The deep Indigo finish with its matching keycaps looks fantastic in person, making this an ideal daily laptop for students and on-the-go professionals."
— Dan, Calatech Tech Team
Refurbished, done properly.
Outstanding customer service. Bought two high end phones — excellent price, items were as described, immaculate. Couldn't fault the experience.
"Bought my son's last 2 phones from these guys. They were brilliant. Even threw in a protective screen and some extra sweets for my boy. Really knowledgeable and friendly."
"Had my Samsung Galaxy S25 repaired today, said it would be done by 2pm and was done even earlier. The repair itself is a 10/10 — brilliant job."
"Sold my old handset to Harrison at Calatech who quoted much more than the competition. Outstanding customer service, as always."
"Ordered a PS5 Pro at a very good and competitive price of £450. Locally delivered within a few hours and in great condition."
"Couldn't recommend more! I've bought my phone, my wife's phone, and our daughter's phone from Calatech — great service every time."
"Excellent service! Sent my phone for a repair which was executed perfectly. All the details were explained clearly and I was impressed with the fast turnaround."
"Came in with a faulty charging port and it was sorted within 5 minutes! Great service."
"Exceptional — sent phone at 4:45pm, money in my account 2pm next day. Gave more money than they offered online."
"Bought an OLED Nintendo Switch just before Christmas. Had an issue with one of the Joy-Cons and Calatech got it sorted quickly with no fuss."
"Brilliant service! I was kept up to date with everything, and payment made the same day as collection! Couldn't be happier."
A refurbished Apple MacBook Neo 256GB Indigo
The device in these photos, graded by hand in our Haverhill studio. Genuine parts only. Two-year warranty. 45 days to change your mind.
Is it unlocked?
Yes - works on any UK network. SIM in and go.
What's the battery health?
The battery health is specified above depending on which condition you choose - but all are fully checked and drain tested to ensure they're still healthy!
How long's the warranty?
Two years as standard - double the usual.
Can I send it back?
45 days to live with it, no awkward questions.
Every device we sell is tested, graded and photographed individually before it leaves the studio - order by 4pm for free same-day dispatch, with same-day collection or local delivery around Haverhill. Browse more refurbished phones, or visit us in person.
More detail
Are the parts genuine?
Genuine parts only. Never a third-party screen, never a knock-off battery - on every Certified device.
What does the grade actually mean?
Each grade is honest about wear and priced to match - and every Certified device is genuine parts only, graded above 85% battery. The grade selector higher up the page shows exactly what you're paying for.
Can I collect it today, or get it delivered locally?
Order by 4pm for same-day collection from the Haverhill studio or local delivery around Haverhill. Free tracked delivery everywhere else in the UK, dispatched the same working day.
What if something goes wrong after I've bought it?
Every device comes with our 2-year warranty, covering any fault that develops through normal use. If something isn't right, get in touch by email or phone and tell us what's happening. Sometimes we may be able to sort it remotely. If not, you can bring it into the studio, or send it to us by post if you're further away. Either way, we'll get it fixed or replaced.
Does the 2-year warranty apply to every phone?
Yes. Every device that is part of our 'Certified' range comes with the full 2-year warranty as standard, starting from the day you receive it. There's nothing to register and nothing extra to pay. Your order confirmation is your proof of purchase, and we keep your details on file too for if you ever lost the order confirmation or receipt.
I don't live near Haverhill. How does a warranty claim work by post?
Exactly the same as in person. Contact us first so we can make sure it's not something we can fix remotely. If it needs to come in, we'll email you a free prepaid label. Once it arrives, we'll diagnose it, carry out the repair and send it back to you, with postage paid both ways. Most repairs are turned around within a few working days of arrival.
What happens if my phone can't be repaired?
If a fault covered by the warranty can't be repaired, or isn't worth repairing, we'll replace it with an equivalent device in the same or better condition. If we don't have a suitable replacement, we'll refund you instead. You won't be left without a working phone or out of pocket.
Data transfer & setup (optional)
If you would like help moving your data and setting up your new phone, we can do this for you in our studio.
How it works
- We will need both your old and new phone
- Transfers usually take around 2 to 3 hours, so it is best to leave them with us
- Book in advance so we can give it the time it deserves
Please bring your Apple ID or Google password, as we cannot move your data without it. iPhone users, please turn off Stolen Device Protection before your appointment.
What it costs


