Phone and iPad repairs near Bury St Edmunds

Pick your parts and see your price before you book. Pay when you collect.

Bury St Edmunds

Repairs from Bury St Edmunds

Calatech is a repair studio in Haverhill, about 35 minutes from Bury St Edmunds down the A143. Book above: you see the price before you book, and pay when you collect. Most repairs are ready the same day, with a 2-year warranty on every repair.

Coming in from Bury St Edmunds

Book, then drop it in

Choose your repair and drop-off day above. The studio is about 35 minutes away via the A143, with free parking.

We email before you travel

We confirm your part is in, usually within a couple of hours of booking, so you only make the trip once.

Same day on most repairs

Booked in before 12pm. iPads are same day, or next day when we're busy. Nothing to pay until you collect.

Good to know

Can you replace an iPad screen or battery?

Yes. iPad repairs are usually ready the same day, or the next day when we're busy. Choose iPad above to see the price for your model before you book, with a 2-year warranty.

Do you collect from Bury St Edmunds?

Not at the moment: free collection covers 3 miles around the studio. Book online and drop it in; most repairs are ready the same day.

How far is the studio from Bury St Edmunds?

About 35 minutes by car via the A143. We're at 21–27 Hollands Road, Haverhill CB9 8PU, with free parking. Open Monday, Tuesday, Thursday and Friday 9am–5:30pm, Wednesday 12–5:30pm, and Saturday by appointment.

Repairs from somewhere else? HaverhillCambridgeMildenhall

The Calatech standard

Every repair comes with all of this.

Not extras. Just the standard on every device that comes through the studio.

  • No fix, no fee

    If we can't fix it, you don't pay.

  • 2-year warranty on every repair

    Genuine or aftermarket, same cover either way.

  • The price never moves

    Quoted before you book, paid when you collect.

  • Your data stays yours

    No passcode needed, and we never wipe your phone.

  • Same day on most repairs

    Booked in before 12pm.

  • New adhesive seal fitted

    Water and dust resistance restored on any repair that opens your device.

  • Free tempered glass protector

    Fitted with every screen repair. Usually £10 on its own.

  • Full device cleanup

    Speakers, charging port and mesh, every device.

  • Free collection and delivery

    Within 3 miles of the studio, no charge.

Parts

Two part options. Both covered for two years.

Most shops say “quality parts” and leave it there. We name exactly what goes into your device.

Original parts

Genuine

An original manufacturer part, in one of three forms.

  • Genuine New — a brand-new original service part.
  • Genuine Refurbished — the original OLED panel with the outer glass professionally refurbished.
  • Genuine Pulled — an original part reclaimed from a donor device and fully tested.

2-year warranty

Non-original

Premium Aftermarket

A high-grade non-original part we’ve tested and stand behind.

  • Only parts we’d use ourselves. If we wouldn’t fit it to our own phone, we don’t offer it.
  • Fitted to the same high standards. The same repair, done the same way.
  • A lower price. The same quality of work.

2-year warranty

Not every option is available for every repair. The booking tool only shows what we can fit today.

How it works

Three steps.

Book online

Pick your device, repair and part. We check the part is on the shelf before we confirm.

We repair it here

Drop it in, or we collect within 3 miles. Tested before and after, on our own bench.

Collect and pay

We message you when it's ready. Pay at the counter, warranty on your receipt.

Reviews

What people say about us.

5.0 from 250+ Google reviews Read them

★★★★★
Had my Samsung Galaxy S25 repaired today, said it would be done by 2pm and was done even earlier. The repair itself is a 10/10 — brilliant job.
Connor D.Google review · Screen repair
★★★★★
Came in with a faulty charging port and it was sorted within 5 minutes! Great service.
Bailey C.Google review · Charging port
★★★★★
Excellent service! Sent my phone for a repair which was executed perfectly. All the details were explained clearly and I was impressed with the fast turnaround.
BocumaGoogle review · Repair

Our studio

A real shop. Come and see us.

  • Walk in or book ahead
  • Free coffee, free parking
  • Same day on most repairs
Calatech
21–27 Hollands Rd
Haverhill CB9 8PU

01440 840844 · hello@calatech.co.uk

Mon, Tue, Thu, Fri
9 to 5:30
Wednesday
12 to 5:30
Saturday
Appointment only
Sunday
Closed
Get directions →

Free collection

Can't get to us? We'll come to you.

We collect your device, repair it in the studio and bring it back. Book your repair, then call us to arrange the pickup.

  • Within 3 miles of the studio · free collection and return
  • Further away · drop in any time we're open
Questions

Good to know.

Anything else, call 01440 840844 or drop in.

What does the 2-year warranty cover?

The part we fit and our work, for two years, on every repair. If either develops a fault, we put it right free. It's the same whether you choose genuine or premium aftermarket parts, and it's printed on your receipt before you leave.

It doesn't cover new damage after the repair, like a fresh drop or liquid.

What if you can't fix it?

You don't pay. If you've booked a specific repair and we can't complete it, there's no charge and no diagnostic fee.

If you're bringing in a device with an unknown fault, there's a £25 diagnostic so we can find out exactly what's wrong. That comes straight off your bill if you go ahead with the repair.

What's the difference between genuine and premium aftermarket?

Genuine means an original manufacturer part, in one of three forms: brand new, professionally refurbished, or pulled from a donor device and tested. Premium aftermarket is a high-grade non-original part we've tested and stand behind.

Genuine costs more, aftermarket costs less. Both are fitted to the same standard and both carry the same two-year warranty. We tell you which form of genuine part you're getting before you book.

How quickly will it be ready?

Most repairs booked in before 12pm are ready the same day. iPads are usually ready the same day too, or the next day when we're busy. If yours needs longer, an unusual part or a fault we need to dig into, we tell you before we start rather than after.

How does the multi-repair discount work?

Add more than one repair to the same device and every additional repair is half price. The most expensive stays at full price, and the discount is applied automatically as you select.

When do I pay?

On collection, in the studio. Card, cash or contactless.

Can you collect my device?

Yes, free of charge within 3 miles of the studio on Holland's Road. We collect, repair, and bring it back to you. Outside that radius you're welcome to drop in.

To arrange a collection, please call 01440 840844 after booking your repair.

Do you back up my data?

We don't wipe your device and we don't go through your data. Your phone comes back exactly as you left it.

We'd still ask you to back it up before you bring it in. Repairs going wrong is rare, but a device that's already faulty can fail on the bench, and a backup is the only thing that makes that recoverable. We can't take responsibility for data loss, so five minutes on iCloud or Google before you come in is worth doing.

Do I need to give you my passcode?

No. If you'd rather keep it to yourself, that's fine: we'll check your phone with you when you drop it off.

Either way, we never wipe your phone and we don't go through your data.

Will my phone say "Unknown Part" after a repair?

It can. iPhones show a message in Settings when a part hasn't been paired to that phone by Apple. That includes most aftermarket parts, and some genuine ones too, because not every original part can be paired outside Apple.

Your repair carries the same 2-year warranty either way. If it matters to you, ask us before you book and we'll tell you what to expect for your repair.

My device or repair isn't listed

Use the custom quote option in the booking tool. Tell us the device and what's wrong and we'll come back with a price. No commitment either way.

Get your pricein under a minute.

2-year warranty No fix, no fee Same day on most repairs